My name is Brett and I am the service manager here at Gates Toyota in South Bend Indiana. We had a customer that had an older Prius come in with a bad hybrid battery. The cost for a new one from the dealership was over $4,700 and it didn't make sense to offer this to our customer as the car is worth less than the repair cost. We contacted Andy at Hybrid Hero and him and his helper came to our dealership and performed the repair for only $600. The customer had a limited budget and if it wasn't for Hybrid Hero we would not have been able to help our customer. Top notch professionals. Will be calling them again in the future.
I am a student at UWM and my 2005 Prius needed a battery pack. I am a broke college student and the local Toyota dealership wanted an arm and a leg for a new battery. Hybrid Hero put a new pack in for me for only $1,000 and gave me a 1 year warranty with unlimited miles. Best deal I found.
Andy and Peter were great. Came to my house and fixed my Prius, which saved me a tow. They cleaned up everything afterwards and were very friendly and efficient. I saved thousands of dollars!